Highland Park Heritage

I reached out to ProTech on a Sunday evening via e-mail. The office responded Monday AM and I had a technician call the house Monday afternoon letting me know that he had resolved the problem. Great Customer Service

Pro-TechT is fantastic! Their services are reliable, efficient, and handled with great attention to detail. Everything was seamless from start to finish. Highly recommend them for anyone looking for top-notch support!

I have been using Pro-Techt for over 10 years. They are responsive, efficient, and provide high quality services. I recommend them highly.

Mark came out today to look at issues with our alarm. He was very nice and patient even after we asked him to come back later because our appointment ran very long. He was very knowledgeable. We'll definitely use Pro-TechT again in the future.

Highly recommend this company. Robert is detail oriented and did a clean job.

Cory is always a pleasure to work with and he represents your company extremely well

They were extremely professional, on time and made sure everything was done correctly!

Great company. Very organized and professional. Installations are nice and clean.

Robert did an amazing job in my home system! i highly recommend pro techt

Robert was great. I would like for him to do all my home systems! Highly recommend

They do amazing work. Attention to detail is second to none. I highly recommend them for any audio/visual problems or installation.

Big job of moving, installing and setting up TV’s in 3 different locations. Work was done very professionally and efficiently. Couldn’t be happier

Corey Brown was professional and friendly. He was able to answer all of my questions so I can make an informed decision when I am ready to upgrade my system.

I have tried several other security companies, and I will freely admit I have rather demanding requirements for security and cameras. Pro-Tect did an excellent job and would not stop until everything was precisely the way I wanted it. I am very pleased.

Robert did a great job. He was on time, did clean work, and very professional. Highly recommend this company and his work.

I recommend Pro-TechT for home security, monitoring, entertainment and smart home functions. Pro-TechT designed and installed our home's smart features and we couldn't be happier with everything. We have what I would consider a full suite of capabilities from water sensor/monitoring to room-to-room entertainment and everything works as expected, is easy to use and if I have any questions Pro-TechT answers them immediately. Just a first rate, dependable, customer-oriented and highly capable group of people.

Pro-TechT is a professional and experienced company. We have enjoyed working directly with Gavin and all of their technicians. I recommend them without reservation…appreciate working with this great team and company!

Working with Pro-techt has been an awesome experience. Their team of professionals is knowledgeable and provide top-notch service. I cannot recommend Pro-techt enough for anyone seeking audio or visual assistance or installation.

Great business, workers are very cool and professional. Cory and Gavin are very skillful workers. This company gets a 10/10 from me. I will recommend this company to anyone!

Pro-TechT was super professional and knowledgeable. I appreciated the fast and easy installation. I want to thank Cory Brown for his effort and assistance during this time. I recommend Pro-TechT to anyone looking for audio and visual assistance/installation

I love working with Corey at Pro-TechT! He is always courteous, professional, and very knowledgeable. I will always go to them for all of my Security and AV needs. - Y

We had Pro-Techt install a sound system around our pool and I just want to say how happy I am with their service! The sound around the pool is amazing, it provides another layer of enjoyment to our outdoor living area. Mike Allen came out to diagnose an issue we were having and got everything working properly. He was extremely helpful, and patiently answered all of our questions, directly and indirectly relating to the sound system. We had Keith out today and he installed some new speakers. Both technicians were very professional and took care of our needs, Thank You Pro-TechT!!!

Outstanding service and professional installation by great techs. Having worked in the Alarm & Security Monitoring industry, I can attest that alarm response times are World Class and serviced by a friendly and concerned team. They also installed a really great Control4 system that provides home automation and everything A/V related. I highly recommend Pro-TechT!

An excellent company that protects my home and my business. Great costumer service, quality in service and always there to support our needs. Highly recommended in Dallas!

Pro-Tech provides excellent service and is really responsive whenever there are issues. They are honest and will not up-sell you with equipment or things that you don't need. Highly recommend

Pro-TechT has provided security for our home for over two years now. They have given us peace of mind and assurance of safety. Would definitely recommend to anyone searching for a security system.

Completed many projects with Protecht - both Alarm and Home Automation (Audio / Visual). Salespeople and installers are pleasant, helpful and very knowledgeable! Fantastic quality and great service (most important qualification for me)!!!

I have used Pro-TechT Security, Audio for fifteen years. One of their first alarm system customer. Bought TV s from them. Their customer service is excellent and the techs know exactly what to do to solve a tv/audio/alarm problem. I recommend them.

It is wonderful to be able to secure the services of someone or some company that always figures it out. My experience with Pro-Techt is that nothing is too complicated. It can always be fixed, and when they take on a job they make sure it works. I have used this organization since its beginning and have always been happy with their work. Also, they stand behind it. They make sure everything is operating. Now that I think about it, I think I started using its owner, John Mark Howell, some 20 years ago, I guess, before Pro-Techt was in existence. It is nice to have someone who responds to your needs quickly, and John Mark always has. As they say, I am a believer, and they are the ones I call when I need help. They also support my security system. I would rate them at a six if asked. JIM

The Pro-Tech Team have been our go-to security company for 15 years. They are really great. Attentive, always there when you need them and reasonable. I highly recommend!

AV installation and consulting can be a tricky game and frankly there are a lot of varying options. John and his team are as good as it gets. They have done extensive work for my business and home. They operate with trust, integrity and respect. They are the good guys... Onward!

I am very satisfied with both the quality of the product (LG OLED TV) and the quality of the services (30 minute installation & setup) provided by Pro-TechT team. The Pro-TechT rep was very product knowledgeable and was a valuable resource providing recommendations for the specific features and supporting A/V technology I was interested in. I replaced my old audio/video system with a solution that is compatible with much of my existing A/V investment as well as providing integrated functionality to support new technologies and services I plan to add in n the future (home automation, security, WiSA, and 4K streaming, etc..) The OLED picture was even more incredible and impressive after the Pro-TechT rep customized the picture quality and audio settings for my theater room.

Pro-TechT is a great company with very professional and experienced technicians. It has been my pleasure to work with them for 9 years now and they have always been there to service our system and offer valuable advice. I recommend them highly!

We truly enjoyed our experience w/ Pro-TechT. They were very professional in helping us design both our inside and outside AV entertainment needs. The ProTechT installation teams were timely and professional. They were very respectful and clean in their work while respecting the integrity of our house. We will use ProTechT again for sure, next time we need help with our AV entertainment needs.

We have used ProTechT for all of our media set up for around 10 years. They are always quick to respond to any issue that may arise and are always super friendly and easy to work with. I highly recommend them!

GREAT FOR WOMEN HOME OWNERS! ProTech has worked with me in two homes and both experiences have been great! They worked within my budget and helped me understand all the technical mumbo-jumbo that comes with putting in a security and entertainment system. Most importantly, in the past 18 months, I’ve only had to call for help twice, which means the system is easy to use!!

We first contacted Pro-TechT security after a break-in during the construction phase of our home. They were able to have a system installed and operational within 24 hours. We have used them for our home security and entertainment systems now for almost two years. During that time we have been very happy with the services they have provided.

I have worked with Pro-Tech for five years now, including installs at my house for A/V, security, and data as well as ongoing service. Great work, fair prices, and good people.

Pro-TechT did an awesome job at my office. They provided us with high quality products (TV, Audio, Video & Security), arrived on time, completed on time and stuck to the estimated quote. Thank you for always taking care of us at our house and our office.

These guys made the install process extremely easy and are available at a moments notice. I text or email and they’re at the house within the day! Highly recommend!

Jeff and his team have handled my security and A/V needs for close to 10 years. Security, different kinds of cameras, home theatre and control systems. Very knowledgeable and very patient as my needs have evolved.

I have been a costumer with these guys for seven years. From design and installation of the audio and security system to upgrades or repairs, they have always been super professional, responsive and fair. Their techs are courteous and knowledgeable. Always resolve issues first time around and provide pricing alternatives that I can choose from. Highly recommend. Jeff Meller is my guy there and fully recommend him!

Great company! Our family has worked with Pro-Tech for over 10 years. Outstanding service and very professional!

I have been working with Jeff and Matt at ProTechT for years. They initially set up my Control4 system probably 8 years ago. I have it servicing 8 TVs in my house and multiple rooms including outdoor patio, pool and sports court audio system. They also set up my security surveillance system. They recently added a new AppleTV and component and it's been a game changer for us. Would highly recommended them and especially the Control4 and Sonos combination. They are very easy to work with, extremely friendly (especially the owner John) and are high end experts in their field. One of the best investments I ever made.

Great company to do business with! I needed a security system at my home as well as a security and camera system at my office. Everyone I talked to was very professional and they were willing to go over and beyond to make sure my family was safe and secure!

We recently installed a pool in our backyard and wanted to have a sound system installed. After interviewing several companies we talked to Jeff Meller at Pro-TechT. Jeff was extremely knowledgeable and helpful throughout the process. He provided several sound/speaker system options for us to consider. We selected a system/speakers that are perfect for our needs. The sound quality is excellent feel like we have our own back yard resort! Thank you Jeff Meller and Pro-TechT, we love our new sound system!!!

As a property manager in the University Park area, I've been working with Pro-TechT on behalf on my client for almost two years now. They are always professional and personable , and are knowledgeable over a wide range of A/V and tech subjects. They respond quickly to any issues that come up, and have generally been very accommodating. Overall I've been very impressed and would recommend anybody needing an A/V service to give them a call.

Protecht has always done an excellent job for us at home w our audio/visual stuff. Their guys are knowledgeable, patient and courteous. Been using them for at least 10 yrs. Definitely 5 star rating!

Pro-TechT Security offers excellent service and products to protect you and your home or business. Their technicians are experienced and respectful. You can’t go wrong with Pro-TechT!